Last updated: 24 June 2026
This policy explains what data we process through (a) this marketing website and (b) the licensing service that VVM deployments may report to. It does not cover data inside your VVM deployment — that data is controlled by you.
Vulnerability findings, scan output, asset inventory, credentials, user accounts, and reports live entirely within your deployment, on your infrastructure. We have no access to them and do not collect, store, or transmit them.
When configured with a licence-server URL, your deployment periodically sends a small "heartbeat" so we can validate the licence, provide support, and manage renewals. It contains only:
| Field | Why |
|---|---|
| Deployment ID + licence ID | Identify the licensed install; detect licence reuse |
| Organisation name + plan | Account management, support, renewals |
| Software version | Update notifications, support |
| Last-seen time | Confirm the deployment is healthy |
| Asset count (a number) | Plan limits — never the assets themselves |
It does not include your findings, scan results, asset details, hostnames, IPs, or user data. The heartbeat is offline-tolerant: if it can't reach us, your deployment keeps working, and you may run VVM fully air-gapped with telemetry disabled.
Solely to operate licensing, provide support, notify you of updates, prevent licence abuse, and manage your account and renewals. We do not sell personal data, and we do not use it for advertising.
We share data only with service providers that help us operate (e.g., hosting and CDN), under appropriate confidentiality and data-protection terms, and where required by law.
We keep licensing telemetry for as long as your subscription is active and for a reasonable period afterwards for records and renewals, then delete or anonymise it. We protect it with encryption in transit, signed licence verification, access controls, and hardened, isolated infrastructure.
Subject to applicable law, you may request access to, correction of, or deletion of the limited account/telemetry data we hold about your organisation. Contact us using the details below.
Privacy questions or requests: [email protected].